Privacy Policy | Veribound

Your privacy matters. This policy explains what data we collect, why we collect it, and how we protect it.

Information We Collect

Account Information

When you create an account, we collect your name, email address, phone number, and company information. For contractors, we also collect license numbers and insurance details for verification purposes.

Project Data

We collect information about your construction projects, including addresses, milestone details, budgets, and schedules. This data is essential for providing our verification services.

Verification Evidence

Our core service requires collecting photos, GPS coordinates, and timestamps when contractors submit milestone evidence. This data is stored securely and associated with the relevant project.

Payment Information

Payment processing is handled by Stripe. We do not store full credit card numbers on our servers. We only retain transaction records necessary for your account history.

How We Use Your Information

To provide and improve our verification services
To process payments and manage escrow accounts
To send important notifications about your projects
To prevent fraud and ensure platform security
To comply with legal obligations

Data Sharing

We share project information between homeowners and contractors who are parties to the same project. We do not sell your personal information to third parties.

We may share data with:

Payment processors (Stripe) to complete transactions
Cloud providers (Google Cloud) for secure data storage
Analytics services to improve our platform
Legal authorities when required by law

Data Security

We implement industry-standard security measures including encryption in transit (TLS 1.3), encryption at rest (AES-256), and regular security audits. Access to personal data is restricted to employees who need it to perform their duties.

Your Rights

You have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data (subject to legal retention requirements)
Export your data in a portable format
Opt out of marketing communications

Data Retention

We retain project data and verification evidence for 7 years after project completion to comply with construction industry record-keeping requirements and potential legal proceedings.

Contact Us

For privacy-related questions or to exercise your rights, contact us at privacy@veribound.ai.